Terms of Service

Welcome to Anymaple.

This website is operated by HongKong Jingqikeji Co., Limited. Throughout the site, the terms "we", "us", "our", and "Anymaple" refer to HongKong Jingqikeji Co., Limited, the operator of this online store.

By accessing our website, browsing our products, creating an account, placing an order, or using any part of our services, you agree to be bound by these Terms of Service, including any additional terms, conditions, policies, and notices referenced on this page or available by hyperlink.

These Terms of Service apply to all users of the site, including but not limited to browsers, customers, merchants, vendors, content contributors, and users who purchase products through our online store.

Please read these Terms of Service carefully before using our website. If you do not agree to all the terms and conditions stated here, you should not access the website or use our services.

Any new features, products, services, tools, or resources added to the current store shall also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products, website, or services for any illegal or unauthorized purpose. You may not violate any laws in your jurisdiction, including but not limited to copyright laws, consumer protection laws, data protection laws, export control laws, or any applicable local, state, federal, or international regulations.

You agree not to transmit any worms, viruses, malware, malicious code, automated scraping tools, or destructive software through our website.

A breach or violation of any of these Terms may result in the immediate termination of your access to our services.

We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by applicable law.

You understand that your content, excluding payment information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Payment information is processed securely by our payment service providers.

You agree not to reproduce, duplicate, copy, sell, resell, exploit, or misuse any portion of our website, product content, service, product descriptions, images, videos, graphics, page design, layout, code, or any access to the service without express written permission from us.

The headings used in these Terms of Service are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.

We make reasonable efforts to provide accurate and current information on our website. However, we do not guarantee that all information made available on this site is accurate, complete, current, or free from errors.

The content on this website is provided for general information and shopping purposes. It should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information when appropriate.

Product information, availability, pricing, promotions, delivery estimates, return terms, and service descriptions may be updated from time to time. Historical information may be provided for reference only and may not be current.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information unless required by applicable law.

Anymaple sells furniture and home-related products. We make reasonable efforts to display product information, dimensions, colors, materials, finishes, textures, storage features, hardware, and assembly details accurately.

However, you acknowledge and agree that:

• Product colors may vary slightly due to lighting conditions, screen settings, photography, display calibration, manufacturing batches, and natural material variations.
• Product dimensions may vary slightly due to manual measurement, production tolerances, packaging methods, or batch differences.
• Wood grain, veneer, engineered wood texture, resin details, fabric tone, surface finish, and other decorative details may vary from product to product.
• Product images may include props, decorations, room settings, accessories, or lifestyle items that are not included with the purchase unless clearly stated on the product page.
• Some furniture products require assembly. Assembly difficulty, time, and required steps may vary depending on product type, customer experience, and home environment.
• For safety, certain furniture items may require wall anchoring or anti-tip hardware. Customers are responsible for following assembly instructions and using safety accessories where applicable.

Product descriptions are provided to help customers understand the product, but they do not create a separate warranty beyond the warranty or support policy expressly provided by us.

You are responsible for using our products safely and in accordance with the product instructions, assembly guide, safety warnings, and intended use.

Furniture should be assembled on a flat and stable surface. Customers should check that all screws, bolts, panels, legs, drawers, hinges, handles, and hardware are properly installed before use.

Tall furniture, storage furniture, dressers, cabinets, bookshelves, TV stands, and other similar products may present a tip-over risk if not properly installed or used. If anti-tip hardware or wall anchoring accessories are included, we strongly recommend that you install them according to the instructions.

You should not overload drawers, shelves, cabinets, tabletops, or other storage areas beyond their intended capacity. You should not allow children to climb, hang, pull, or stand on furniture.

Anymaple is not responsible for damage, injury, loss, or misuse caused by improper assembly, failure to follow instructions, unsafe placement, unauthorized modification, overloading, abnormal use, commercial misuse, or use outside the product's intended household purpose.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify, discontinue, update, or remove any product, service, promotion, discount, bundle, page, feature, or content without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, discontinuance, or removal of any product or service, except where required by applicable law.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services that we offer.

When you place an order through our website, your order is an offer to purchase the products listed in your order. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, payment issues, suspected fraud, pricing errors, shipping restrictions, incorrect customer information, or violation of our policies.

After you place an order, you may receive an order confirmation email. This email confirms that we have received your order, but it does not necessarily mean that your order has been accepted or fulfilled.

We reserve the right to cancel or refuse any order at our discretion. If we cancel an order after payment has been captured, we will issue a refund to the original payment method, unless otherwise required or agreed.

Customers are responsible for ensuring that order details are accurate before submitting an order, including product model, color, quantity, shipping address, phone number, email address, and billing information.

Once an order has entered processing, packaging, fulfillment, or shipping, we may not be able to cancel or modify it.

You agree to provide current, complete, and accurate purchase, account, billing, and shipping information for all purchases made through our store.

You agree to promptly update your account and other information, including your email address, shipping address, billing address, phone number, and payment details, so that we can complete your transactions and contact you as needed.

We reserve the right to refuse any order placed through the site. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, per order, per account, per payment method, or per shipping address.

These restrictions may include orders placed by or under the same customer account, the same credit card, the same billing address, the same shipping address, or orders that appear to be placed by dealers, resellers, distributors, or unauthorized commercial buyers.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, phone number, or shipping information provided at the time the order was placed.

Payments on our website may be processed by third-party payment providers, payment gateways, card networks, banking partners, wallet providers, fraud prevention providers, or other service providers.

By submitting payment information, you represent and warrant that you are authorized to use the payment method provided and that the payment information is accurate.

We do not store full payment card details on our own servers. Payment information is processed by our payment service providers according to their own security standards and terms.

Your payment may be subject to authorization, verification, fraud screening, currency conversion, bank review, or payment provider approval.

We reserve the right to delay order processing or cancel an order if payment is declined, reversed, disputed, flagged for fraud, or otherwise not successfully completed.

From time to time, we may offer discounts, coupon codes, promotional offers, free shipping offers, bundle offers, limited-time sales, or other promotions.

Promotions may be subject to additional terms, including expiration dates, minimum purchase amounts, product exclusions, geographic restrictions, quantity limits, and customer eligibility rules.

Unless otherwise stated, discount codes cannot be combined with other offers, applied to previous purchases, exchanged for cash, or used after expiration.

We reserve the right to modify, suspend, cancel, or refuse any promotion at any time, including where there is suspected abuse, fraud, technical error, pricing error, or misuse.

Shipping and delivery terms may be provided in a separate Shipping Policy. By placing an order, you agree to review and accept the applicable shipping terms.

Furniture products may ship in one or more boxes. Some orders may be shipped by parcel carriers, large-package carriers, freight carriers, local delivery partners, warehouse partners, or other logistics providers.

Delivery times shown on our website are estimates only. Actual delivery may be affected by inventory availability, warehouse processing time, carrier delays, weather, holidays, incorrect addresses, access restrictions, remote locations, customs procedures, or other factors beyond our control.

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for failed delivery, delayed delivery, lost packages, additional fees, or returned shipments caused by incorrect, incomplete, inaccessible, or undeliverable addresses.

For large furniture items, delivery may require sufficient space, safe access, and customer availability. Certain carriers may deliver to the curb, driveway, front door, building entrance, lobby, mailroom, or other accessible location depending on service type.

Unless specifically stated, delivery does not include room-of-choice placement, unpacking, assembly, debris removal, stair carry, elevator coordination, or installation services.

If a shipment is refused, missed, returned, or undeliverable due to customer-related reasons, additional shipping, return, redelivery, storage, or restocking fees may apply, to the extent permitted by applicable law.

We make reasonable efforts to ensure that products are properly packed and shipped. However, furniture may be damaged during transit, or parts may be missing or incorrect.

If your item arrives damaged, defective, incomplete, or incorrect, you should contact us within the time period stated in our Return & Refund Policy or product support policy.

To help us resolve the issue, you may be required to provide:

• Your order number
• Clear photos or videos of the product issue
• Photos of the outer packaging and shipping label
• Photos of damaged parts or missing parts list
• A description of the issue
• Any relevant assembly step or part number

Depending on the situation, we may offer replacement parts, a partial refund, a full replacement, return instructions, troubleshooting support, or another reasonable solution.

Do not discard the product, packaging, hardware, or shipping materials until the issue has been reviewed, as they may be required for carrier claims, warehouse verification, replacement processing, or return approval.

Returns and refunds are subject to our separate Return & Refund Policy, which forms part of these Terms of Service.

Customers are responsible for reviewing our Return & Refund Policy before placing an order.

Returned products may need to be unused, unassembled or properly disassembled, complete with all parts, hardware, accessories, manuals, and original packaging, unless otherwise stated or required by law.

We reserve the right to refuse a return or reduce the refund amount if the product is returned damaged, incomplete, used beyond inspection, modified, missing parts, improperly packaged, or outside the allowed return window.

Refunds, when approved, are generally issued to the original payment method. Processing times may vary depending on your bank, card issuer, payment provider, or financial institution.

Original shipping fees, return shipping fees, restocking fees, remote area fees, failed delivery fees, or other logistics costs may not be refundable unless otherwise stated in our policy or required by applicable law.

If you submit reviews, ratings, comments, photos, videos, feedback, suggestions, ideas, proposals, product improvement requests, or other content to us, you agree that we may use, edit, publish, reproduce, translate, display, distribute, and otherwise use that content in connection with our business, website, advertising, customer support, social media, product development, or marketing activities, to the extent permitted by applicable law.

You agree that your submissions will not violate any rights of any third party, including copyright, trademark, privacy, publicity, personality, or other personal or proprietary rights.

You agree that your submissions will not contain unlawful, abusive, offensive, threatening, defamatory, obscene, misleading, fraudulent, discriminatory, or harmful material.

We reserve the right, but have no obligation, to monitor, edit, remove, or refuse content that we determine, in our sole discretion, is unlawful, offensive, misleading, inappropriate, violates these Terms, or harms our brand, customers, partners, or services.

You are solely responsible for any content you submit and its accuracy.

Your submission of personal information through the store is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, place an order, contact us, subscribe to marketing, or otherwise interact with our services.

By using our website or placing an order, you acknowledge that your personal information may be processed by us and our service providers for purposes such as order fulfillment, payment processing, shipping, fraud prevention, customer support, marketing, analytics, and legal compliance.

Please review our Privacy Policy carefully.

We may provide you with access to third-party tools, features, applications, payment processors, review platforms, tracking tools, analytics tools, marketing tools, customer service tools, logistics tools, or other services over which we do not have full control.

You acknowledge and agree that we provide access to such tools and services "as is" and "as available" without warranties, representations, or conditions of any kind, except as required by applicable law.

Your use of optional third-party tools or services may be subject to the terms and policies of the relevant third-party providers.

We shall not be liable for any harm, loss, claim, or issue arising from or relating to your use of optional third-party tools, third-party websites, third-party payment methods, third-party logistics services, third-party applications, or third-party content.

Certain content, products, services, or links available through our website may include materials from third parties.

Third-party links on this site may direct you to websites, applications, or services that are not affiliated with us. We are not responsible for examining or evaluating their content, accuracy, policies, privacy practices, security, or reliability.

We do not warrant and will not have any liability or responsibility for any third-party websites, products, services, materials, or transactions.

Please carefully review the third party's policies and practices before engaging in any transaction or providing personal information.

Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.

All content on this website, including but not limited to text, product names, product descriptions, images, videos, graphics, icons, logos, page layouts, user interface design, code, banners, product photography, branding elements, and other materials, is owned by or licensed to us and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, display, publish, sell, resell, exploit, scrape, download, create derivative works from, or use any website content for commercial purposes without our prior written permission.

Unauthorized use of our intellectual property may result in legal action.

Nothing in these Terms grants you any right, title, or interest in our trademarks, trade names, service marks, logos, brand assets, website content, product images, or other intellectual property.

In addition to other prohibitions stated in these Terms of Service, you are prohibited from using the site, its content, or our services:

• For any unlawful purpose
• To solicit others to perform or participate in unlawful acts
• To violate any international, federal, state, provincial, or local laws or regulations
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false, misleading, fraudulent, or deceptive information
• To upload or transmit viruses, malware, malicious code, or any harmful technology
• To collect or track the personal information of others without authorization
• To scrape, crawl, index, or copy website data without permission
• To interfere with or circumvent the security features of the website
• To abuse promotions, discounts, returns, refunds, chargebacks, or customer support processes
• To place fraudulent orders or unauthorized transactions
• To impersonate another person, business, or entity
• To use the website for spam, phishing, pharming, pretexting, spidering, crawling, or scraping
• To interfere with the operation, performance, or security of our website or services

We reserve the right to terminate your use of the service or any related website for violating any prohibited uses.

We do not guarantee, represent, or warrant that your use of our website or services will be uninterrupted, timely, secure, error-free, or free from defects.

We do not guarantee that the results obtained from the use of the website or services will be accurate, complete, reliable, or meet your expectations.

You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time without notice to you, to the extent permitted by law.

Except as expressly stated by us, the website, services, and products are provided "as is" and "as available" without any representation, warranty, or condition of any kind, either express or implied.

To the fullest extent permitted by applicable law, we disclaim all warranties or conditions, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

To the fullest extent permitted by applicable law, Anymaple, HongKong Jingqikeji Co., Limited, and our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, licensors, logistics partners, and payment partners shall not be liable for any direct, indirect, incidental, punitive, special, consequential, or exemplary damages arising from your use of our website, products, or services.

This includes, but is not limited to, damages for lost profits, lost revenue, lost savings, loss of data, replacement costs, delivery delays, failed delivery, product misuse, assembly errors, indirect property damage, or similar damages, whether based in contract, tort, negligence, strict liability, or otherwise.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions shall be limited to the maximum extent permitted by law.

Nothing in these Terms of Service is intended to exclude or limit liability where such exclusion or limitation is not allowed by applicable law.

You agree to indemnify, defend, and hold harmless Anymaple, HongKong Jingqikeji Co., Limited, and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, logistics partners, payment providers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising from:

• Your breach of these Terms of Service
• Your violation of any law or regulation
• Your violation of the rights of a third party
• Your misuse of our website, products, or services
• Your improper assembly, installation, modification, resale, or use of our products
• Your fraudulent, abusive, or unauthorized activity

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any remaining provisions.

These Terms of Service are effective unless and until terminated by either you or us.

You may terminate these Terms at any time by discontinuing use of our website and services.

If, in our sole judgment, you fail to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination.

We may also deny you access to our website, services, customer account, promotions, or future purchases, to the extent permitted by applicable law.

The obligations and liabilities incurred before the termination date shall survive termination of these Terms for all purposes.

These Terms of Service, together with any policies or operating rules posted by us on this website or in respect to the service, constitute the entire agreement and understanding between you and us.

These Terms govern your use of the website and services and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

These Terms of Service and any separate agreements under which we provide products or services shall be governed by and interpreted in accordance with the laws of Hong Kong SAR, without regard to conflict of law principles, except where mandatory consumer protection laws in your place of residence provide otherwise.

If you sell primarily to customers in the United States, some U.S. federal, state, or local consumer protection laws may apply regardless of the governing law stated in these Terms.

You are responsible for complying with the laws applicable to your use of our website and products in your jurisdiction.

If a dispute arises between you and us, we encourage you to contact us first so that we can attempt to resolve the issue directly.

Please contact us with your order number, a clear description of the issue, supporting photos or documents where applicable, and your requested resolution.

We will make reasonable efforts to review customer disputes in good faith.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check this page periodically for changes.

Your continued use of or access to our website or services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Questions about these Terms of Service should be sent to us at:

• Brand: Anymaple
• Legal Entity: HongKong Jingqikeji Co., Limited
• Business Registration Number: [Your BRN, if you decide to display it]
• Email: support@yourdomain.com
• Business Address: [Your Hong Kong Business Address]

For order-related questions, please include your order number, the email address used to place the order, and a clear description of your request.